Quality Management Standard
A quality management standard (ISO standard) describes which requirements the management system of an organization – be it a company or an authority – must meet in order to comply with a certain standard in the implementation of quality management. It can serve both informative for the implementation within a company and as evidence of certain standards towards third parties. Evidence is provided through a certification process with subsequent issuance of a temporary certificate by independent certification bodies.
Creation of the ISO 9000 Series of Standards
In 1979 the British Standards Institution (BSI) developed BS 5750, the first standard for quality management systems, which is considered the forerunner of the ISO 9000 series. In 1987 ISO 8402 was introduced, which was replaced by the ISO 9000 series of standards in 2000. From this series, ISO 9001 has now become one of the most widely accepted standards in quality management.
With the series of standards EN ISO 9000 ff. Standards have been developed that document the principles for quality management measures. Together they form a coherent set of standards for quality management systems, which are intended to facilitate mutual understanding on a national and international level.
Every product (including every service) is subject to different specific requirements and can therefore only be produced under individual quality assurance measures. Quality management systems, on the other hand, are not product-oriented and are therefore structured individually depending on the industry and the specific products and / or services as well as contracts with customers.
The successful management and operation of an organization requires that it be managed and directed in a systematic and clear manner. One path to success can be to implement and maintain a management system that is geared towards continuous performance improvement by taking into account the needs of all interested parties. Leading and directing an organization includes quality management as well as other management disciplines.